Privacy Policy

1. Information We Collect

When you use ChatMotion Studio, we collect information necessary to provide and improve our service:

• Account Information: Email address and authentication details managed securely via Firebase Auth.
• User Content: Chat scripts, sequence metadata, custom avatars, and rendered media assets stored in cloud storage.
• Usage Data: Token consumption, server-side render logs, and system metrics required for workspace allocation.

2. How We Use Your Information

We use collected data solely to:

• Operate the interactive sequence builder and execute automated video rendering pipelines.
• Process AI script generation requests.
• Manage user subscriptions, account limits, and token usage tracking.
• Ensure platform security, prevent abuse, and maintain service performance.

3. Data Storage & Security

We implement industry-standard security measures to protect your information. User assets and rendered media files are stored securely across encrypted cloud storage infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We utilize trusted third-party providers for essential backend operations, including authentication services, cloud hosting, payment processing, and AI processing infrastructure. These providers access data only as necessary to perform their respective functions on our behalf.

5. Data Retention & Account Deletion

You retain ownership of your content. You may delete your saved drafts, rendered video outputs, or request full account deletion at any time by contacting support.

6. Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us at support@chatmotionstudio.com.